What does Assets Collector do?

Assets Collector provides forensic investigation services for victims of crypto scams. We trace wallet activity, review blockchain transactions, verify suspicious platforms, and help clients understand recovery options.

Can you recover funds from any crypto scam?

No company can guarantee recovery. However, we analyze blockchain movement, identify high-probability leads, and guide victims through safe and realistic recovery paths.

Do you offer phone support?

Phone consultations are only available after a case file is created. For safety and privacy, all initial communication is handled through email.

Is your office open to the public?

Our office operates strictly by appointment only. Walk-ins are not accepted to protect client confidentiality.

Get in Touch With Assets Collector

Whether you've been scammed by a trading platform, fake broker, wallet app or online "advisor", you can reach out to us anytime. Send us your case details and our team will review your evidence and outline your options clearly and honestly.

Existing Client? Track My Case

Send Us Your Case Details

We typically reply within a few hours (often sooner).

This form sends directly to our support team at info@assetscollector.com. Please double-check your email address so we can reply.

Contact Information

If you prefer, you can reach us directly using the details below.

Email: support@assetscollector.com
Response Time: Typically within 1–4 hours
Availability: 7 days a week

Registered Investigations Office

AssetsCollector.com
8880 Rio San Diego Drive
San Diego, CA 92108
United States

Visits strictly by appointment only. We do not accept walk-in visitors. Phone consultations are offered only after a case file has been opened and verified, to protect client privacy and the integrity of active investigations.

Most cases are handled remotely via secure email and digital document exchange. If an in-person or phone consultation is required, your investigator will schedule it with you directly once your case has been reviewed.

Before You Contact Us

Keep your transaction IDs (TXIDs) ready
Take screenshots of the scam platform/dashboard
Save chat logs from WhatsApp / Telegram / Instagram
Never send “extra taxes” or “unlock fees” to scammers

Ready for a Proper Investigation?

If you've lost crypto to a platform or broker, we can help you trace the transactions, document the case and outline your recovery options.

Submit Your Case Check Reported Brokers