Contact Us

Contact Us

Get in Touch With Assets Collector

Whether you've been scammed by a trading platform, fake broker, wallet app or online "advisor", you can reach out to us anytime. Send us your case details and our team will review your evidence and outline your options clearly and honestly.

Send Us Your Case Details

We typically reply within a few hours (often sooner).


This form sends directly to our support team at info@assetscollector.com. Please double-check your email address so we can reply.

Contact Information

If you prefer, you can reach us directly using the details below.

  • Email: support@assetscollector.com
  • Response Time: Typically within 1–4 hours
  • Availability: 7 days a week

We do not provide phone support until a case file is created, for client safety and privacy. All sensitive communication is handled through email only.

Before You Contact Us

  • Keep your transaction IDs (TXIDs) ready
  • Take screenshots of the scam platform/dashboard
  • Save chat logs from WhatsApp / Telegram / Instagram
  • Never send “extra taxes” or “unlock fees” to scammers

Ready for a Proper Investigation?

If you've lost crypto to a platform or broker, we can help you trace the transactions, document the case and outline your recovery options.