Privacy Policy

1. Who We Are

AssetsCollector.com is a crypto scam investigation and case-management service. We help victims of fake brokers, trading platforms and wallet scams trace where their crypto went, evaluate potential recovery options, and document evidence that may support legal or compliance actions.

We are not an exchange, wallet provider, investment platform or bank. We do not hold your funds, ask for seed phrases, or request login credentials to your financial accounts.

2. Information We Collect

We collect information from you in order to review your case, communicate with you, and provide our services.

2.1 Information You Provide Directly

This may include:

• Name and contact details (such as email address and phone number)
• Information about your case or scam incident
• Transaction data, wallet addresses, hashes or receipts
• Screenshots of platforms, dashboards or chats
• Communication you had with the scammers or related parties
• Any other information you choose to send us when submitting a case or contacting us

2.2 Information Collected Automatically

When you visit AssetsCollector.com, we may automatically collect certain technical information, such as:

• IP address and approximate location
• Browser type, device type and operating system
• Pages visited, time spent and navigation paths
• Referring URLs and general usage statistics

This information is typically collected through cookies and analytics tools and is used to maintain site security and improve user experience.

3. How We Use Your Information

We use your information for the following purposes:

• To review, analyze and manage your case submission
• To perform blockchain tracing and wallet mapping where applicable
• To create case documentation, timelines and investigation reports
• To communicate with you about your case, status updates or inquiries
• To improve our services, website performance and user experience
• To detect, prevent and address technical or security issues
• To comply with applicable laws, regulations or legal requests

We do not sell your personal information to third parties and we do not share it for unrelated marketing purposes.

4. Legal Basis for Processing

Depending on your location, we may process your data under one or more of the following legal bases:

• Consent – when you voluntarily submit your information or case.
• Legitimate interest – to investigate fraud, improve our services and maintain security.
• Contractual necessity – where processing is required to provide the services you request.
• Legal obligation – when we must comply with laws or lawful information requests.

5. How We Share Information

We may share your information only when necessary and only with trusted parties, including:

• Members of our internal investigation and support team
• Verified technical, legal or compliance partners who assist with tracing, analysis or case handling
• Service providers that support our operations (such as secure email, hosting or analytics)
• Law enforcement agencies, regulators or courts when required by applicable law or when requested through a valid legal process

We do not share your details with unverified “recovery” outfits or any third party that does not have a clear, legitimate role in handling your case.

6. Data Security

We use reasonable technical and organizational measures to protect your data, including secure storage, restricted internal access, and safeguards against unauthorized access, alteration or disclosure.

However, no method of transmission over the internet or electronic storage is completely risk-free. While we strive to protect your personal data, we cannot guarantee absolute security.

7. Data Retention

We keep your information only for as long as necessary to achieve the purposes described in this Privacy Policy, including:

• Managing your case or investigation
• Maintaining accurate records and documentation
• Complying with legal and regulatory obligations

If you request that we delete your information, we will do so where legally permitted and technically feasible.

8. Your Rights

Depending on your jurisdiction, you may have some or all of the following rights regarding your personal data:

• Right to access the information we hold about you
• Right to request correction of inaccurate or incomplete data
• Right to request deletion of your data, subject to legal requirements
• Right to object to or restrict certain types of processing
• Right to withdraw consent where processing is based on consent
• Right to request a copy of your data in a portable format, where applicable

To exercise these rights, please contact us at support@assetscollector.com.

9. Cookies & Tracking Technologies

AssetsCollector.com may use cookies and similar technologies to operate the site, remember preferences and analyze usage. You can control or delete cookies through your browser settings. Disabling cookies may affect some website functionality.

10. External Links

Our website may contain links to third-party websites or services (such as exchanges, legal resources or scam alerts). We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any information.

11. Children’s Privacy

Our services are intended for adults. We do not knowingly collect information from individuals under 18 years of age. If you believe a minor has provided us with personal data, please contact us so we can remove it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Your continued use of the site after changes are posted will be deemed acceptance of those changes.

13. Contact Us

If you have any questions about this Privacy Policy, your data, or how we handle case information, you can reach us at:

📧 Email: support@assetscollector.com
🌐 Website: https://assetscollector.com

For urgent case-related inquiries, please mention your case reference (if you have one) in the subject line so we can locate your file quickly.