How We Handle Cases

Assetscollector.comHow We Handle Cases

Our Case Process

How We Handle Crypto Scam Cases

AssetsCollector.com follows a transparent, evidence-based recovery workflow with no upfront fees. Every case goes through a structured process so clients know exactly what is happening, what stage they are in and what to expect next — without false guarantees.

1. Case Intake & Initial Review

Every recovery begins with a structured intake. When a client submits their scam details, we gather all available evidence, including:

  • Wallet addresses and transaction IDs
  • Platform screenshots
  • Chat logs with scammers
  • Deposit confirmations
  • Any withdrawal attempts or error messages

Our team reviews the case to understand:

  • How the scam was carried out
  • Which wallets were involved
  • Which blockchain networks were used
  • Whether funds are still active, consolidated or frozen
  • Whether the client qualifies for technical recovery

No upfront fee is charged for this review.

2. Blockchain Tracing & Wallet Mapping

Once a case passes the initial review, we begin detailed blockchain tracing. This includes:

  • Locating the exact wallets the scammer used
  • Identifying exchanges or platforms the funds touch
  • Mapping transaction pathways across multiple chains
  • Following consolidations into master wallets
  • Checking for connections to other victim networks

We create a full evidence file showing:

  • Movement diagrams
  • All receiving wallets
  • High-value consolidation points
  • Associated scam clusters
  • Any potential recovery entry points

This step helps determine if the case qualifies for a Technical Recovery Stage.

3. Technical Recovery Stage (If Eligible)

Some cases qualify for a live blockchain extraction attempt. This step requires activating a secure recovery environment using a third-party license key from an independent vendor (not from AssetsCollector.com).

The license key:

  • is purchased directly from the external vendor,
  • is a one-time activation code,
  • creates a protected recovery tunnel,
  • is digitally consumed during the process,
  • is required only in certain cases — not all.

We do not charge clients to initiate technical extraction. The only possible cost at this stage is the third-party license key, when required.

4. Status Updates & Case Tracking

Clients receive ongoing updates throughout the investigation. This includes:

  • Case stage changes
  • New wallet discoveries
  • Platform responses
  • Evidence file expansions
  • Recovery tunnel status (if activated)

Clients may also track their case at any time using our Recovery Progress Portal.

5. Confirmation of Recovery

When a recovery event occurs, our team verifies:

  • Blockchain confirmation of released funds
  • Destination wallet ownership
  • Verification that the recovered assets belong to the client

Only after this confirmation do we issue a breakdown of the success-based recovery fee (percentage agreed to before the case started).

If no recovery is achieved, you owe nothing.

Ready to Begin Your Investigation?

Submit your case for review and our team will determine eligibility, outline next steps and explain the process clearly — with no upfront charges and no false guarantees.

Request a Case Review Check Reported Brokers

No upfront fees • No false guarantees • Evidence-based recovery