Terms of Service

Last Updated: January 2025

These Terms of Service (“Terms”) govern your use of AssetsCollector.com and any services, communication, assessment, reporting, or case-related guidance we provide. By using our website or submitting your information for a case review, you agree to these Terms.

1. About AssetsCollector.com

AssetsCollector.com is an independent crypto investigation and scam-tracing service. We are not a law firm, government agency, investment platform, wallet provider, or exchange.

Our role is to review evidence, map wallet activity, assist with case documentation, and outline recovery options when appropriate.

2. No Guaranteed Outcomes

Cryptocurrency recovery is complex and depends on factors outside our control — including wallet activity, timing, platform cooperation, blockchain conditions, and third-party risk workflows.

We do not promise, guarantee, or imply that funds will be recovered.

3. Case Review & Investigation

When you submit your information, we may:

• Analyze wallet transactions and platform activity
• Prepare case documentation
• Identify potential recovery routes
• Determine whether your case qualifies for full investigation

Case acceptance is not automatic. We reserve the right to accept or decline a case based on evidence, feasibility, and workload.

4. Engagement Terms

If your case qualifies for full investigation, we will present you with a separate written agreement outlining:

• The scope of work
• Any applicable fees (if eligible, “no-upfront-fee” terms may apply)
• What information or cooperation may be required from you

No work begins until the client signs the engagement agreement.

5. User Responsibilities

You agree that all information you provide is accurate, including:

• Transaction IDs and blockchain evidence
• Screenshots, messages, and platform details
• Your contact information

You may not use our services to:

• Commit fraud or misrepresent a loss
• Hide illicit activity
• Harass or threaten platforms, exchanges, or individuals

6. Third-Party Tools & Platforms

We may use blockchain explorers, tracing tools, reporting channels, and communication workflows operated by independent third parties.

We are not responsible for decisions made by exchanges, financial institutions, regulators, law enforcement, or other external entities.

7. No Investment or Financial Advice

Nothing on this website or in any communication from us should be interpreted as:

• Financial advice
• Investment guidance
• Trading recommendations

8. Data & Privacy

Information you provide is used solely for case assessment, communication, and investigation purposes.

For full details, see our Privacy Policy.

9. Limitation of Liability

AssetsCollector.com is not liable for:

• Loss of funds due to scams, hacks, or user actions
• Decisions made by financial institutions or exchanges
• Delays caused by blockchain networks or third-party systems
• Outcomes of legal complaints or regulatory filings

To the fullest extent permitted by law, our liability is limited to the amount you paid to us (if any) for that specific service.

10. Termination

We may pause or terminate services if:

• You provide false or misleading information
• You act abusively toward staff
• You attempt to engage in fraudulent activity
• Continuing the case is no longer feasible

11. Changes to These Terms

We may update these Terms periodically. Changes take effect once posted on this page.

12. Contact Information

If you have questions about these Terms, contact us at:

Email: support@assetscollector.com

Website: AssetsCollector.com